Shipping Terms

Unless ordering from the 'Made in England' range, your order will be shipped within 3 days of purchasing. Items from the 'Made in England' range take up to 2 weeks as they are made to order.

If you require rush shipping, there is an additional fee. Please email: hello@thechaindesigns.co.uk and we will be happy to assist you.

Estimated delivery times once dispatched

  •   United Kingdom: 2 working days
  •   Europe: 7-10 working days
  •   United States: 7-10 working days
  •   Australia: 7-10 working days
  •   Canada: 7-10 working days

This excludes delays or times spent at local customs authorities. Please contact for specific country shipping estimates.

All items are sent fully tracked with Royal Mail.

International Orders (excluding USA)

Our shipping charges do not include import duties, taxes, or customs fees. These costs are the responsibility of the customer and are payable to your local customs authority upon delivery. Please check your country's import rules before ordering.

USA Orders

All USA orders are shipped delivered duty paid (DDP) via Royal Mail. Meaning your parcel should arrive without additional customs fees or import charges.