Shipping policy
Unless ordering from the 'Made in England' range, your order will be shipped within 3 days of purchasing. Items from the 'Made in England' range take up to 2 weeks as they are made to order.
If you require rush shipping, there is an additional fee, please email: hello@thechaindesigns.co.uk and we will be happy to assist you.
Estimated delivery times once dispatched
- United Kingdom: 2 working days
- Europe: 7-10 working days
- United States: 7-10 working days
- Australia: 7-10 working days
- Canada: 7-10 working days
This excludes delays or times spent at local customs authorities. Please contact for specific country shipping estimates.
All items are sent fully tracked with Royal Mail.
International Orders (excluding USA)
Our shipping charges do not include import duties, taxes, or customs fees. These costs are the responsibility of the customer and are payable to your local customs authority upon delivery. Please check your country's import rules before ordering.
USA Orders
All US prices shown on our store include a surcharge. This covers import duties and taxes under a Delivered Duty Paid (DDP) service as per USA laws, meaning your parcel will arrive without additional customs fees.